Transcript of Novemeber 2nd Meeting Featuring: Anna Jaeger

[08:32] Rhiannon Chatnoir: Welcome everyone to this week's Nonprofit Commons Weekly Meeting!

[08:32] Rhiannon Chatnoir: The Nonprofit Commons in Second Life is sponsored by TechSoup Global and is a program of the TechSoup Global Community & Social Media team.

 

[08:32] Rhiannon Chatnoir: Today's Agenda:

 - 8:30 am Introductions

 - 8:40 am TechSoup Announcements

 - 8:45 am Mentor's Central - featuring Ozma Malibu on the NPC wiki

 - 8:55 am Featured Presenter: Anna Jaeger, "Cloud Technology and the NGO Community" 

 - 9:30 am Open Mic / Announcements

 

[08:33] Rhiannon Chatnoir: First a few links to start off the meeting. 

 

Here are the many ways to can get involved with the Nonprofit Commons in Second Life:

 

 - Nonprofit Commons Blog: http://nonprofitcommons.org

 - Wiki: http://npsl.wikispaces.com

 - Twitter: http://twitter.com/npsl

 - Facebook: https://www.facebook.com/nonprofitcommons

 - Google Group: http://groups.google.com/group/TechSoup-Second-Life

 - Google Calendar: http://bit.ly/2tMEYh

 - http://flavors.me/nonprofitcommons

 

About TechSoup the sponsors of the Nonprofit Commons:

 

 - http://www.techsoup.org/stock/howtousetechsoup.asp

 - http://flavors.me/techsoup

 

-- INTRODUCTIONS --

 

[08:33] Rhiannon Chatnoir: Morning everyone, let's start off with Introductions!

 

Please state your real name, location, org, and the ways we can find you online.

 

[08:33] Buffy Beale: Buffy Bye, Bridges for Women, Victoria BC Canada, http://www.bridgesforwomen.ca @bridges4women

[08:33] HB Eternal: Harold W Becker, The Love Foundation, Florida, http://www.thelovefoundation.com @lovefoundation

[08:33] CarynTopia Silvercloud: Caryn Heilman, Topia Arts Center in the Berkshires of NW, MA, www.TopiaArts.org, @TopiaArtsCenter

[08:33] Buffy Beale: heh heh HB :)

[08:33] HB Eternal: Go Buffy!

[08:33] Zinnia Zauber: Renne Emiko Brock-Richmond, Sequim Humanities and Arts Alliance, Sequim, Olympic Peninsula, Washington. http://www.sequimartsalliance.org http://www.facebook.com/sequimartsalliance @renneemiko

[08:33] Ronnie Rhode: Denise Harrison, The Garden for the Missing, http://www.gardenforthemissing.org/ and SLURL Remora (203,148,21), Project Jason, assistance for families of the missing, http://www.projectjason.org.

[08:33] Jen (jenelle.levenque): Bruce Hestley, Transgender American Veterans Association, Akron, OH, http://www.tavausa.org, http://www.facebook.com/#!/TAVAUS

[08:33] alebez: ale bezdikian, Online Community Coordinator, TechSoup, SF, Ca. @TechSoup, @alebez

[08:34] Diantha Petrov: Lori Wahl http://www.webpages.uidaho.edu/sl/

[08:34] Dancers Yao: Kara Bennett , ElderVoices, Los Angeles, CA, Health Care and Human Rights www.eldervoices.net

[08:34] Chayenn: Monique Richert, Protect Yourself 1, Inc., Baltimore, MD , protectyourself1.inc., facebook.com/PY1US , @PY1US

[08:34] Gentle Heron: Virtual Ability, Inc. www.virtualability.org

[08:34] Par (parhelion.palou): Phred Phlintstone, generic volunteer (no org), north of Baltimore, MD, no twitter or website

[08:34] Hour Destiny: Morris Cox, Nevada, @morriscox

[08:34] Atalanta Visage: Jennifer Siegel, National Service Inclusion Project, Boston, MA www.serviceandinclusion.org

[08:34] Ozma Malibu: Sandy Andrews, Floaters Org tech outreach, active in Arizona, Mexico and On the Road, @ozma

[08:35] Rhiannon Chatnoir is Joyce Bettencourt, Community Manager of the NonProfit Commons in Second Life, http://joycebettencourt.com, @RhiannonSL ...located in the Boston, MA area....which is a bit squishier post Sandy

[08:35] Rhiannon Chatnoir: If you joined us late, feel free to introduce yourself

[08:36] Carl Solutionary (carlicann): Professor Carl Icann, Rockcliffe University, http://carlicann.wordpress.com --- I am hosting another Poetic Drum Circle at Burning Life on Sunday 9am SLT. This week's theme is Election & Democracy Poetry. Location: Teleport to Burning Man- Black Rock (55,199,25) (DO NOT CLICK THIS!!!)

[08:36] Andy Evans: Andy Mallon, First Opinions Panel in SL

Social Research Foundation, NYC in RL

[08:36] Rhiannon Chatnoir: :)

[08:37] Sister (sister.abeyante): Sister Patrice Colletti, SDS Milwaukee, WI *** @SisterAbeyante http://4equalrights.blogspot.com/ *** @TechTips4Usds http://techtipssds.blogspot.com/ *** as well as a volunteer with Virtual Ability, Inc. http://www.virtualability.org

 

-- TECHSOUP ANNOUNCEMENTS --

 

[08:37] Rhiannon Chatnoir: Let's move on to TechSoup Announcements - today Alebez will be speaking

[08:38] alebez: Hello everyone, alebez here to give you the TechSoup updates for the week! Bulaklak sends his love, and also me. :)

[08:38] alebez: It was an exciting week at TechSoup and in the community!

[08:38] alebez: Windows 8 launched, we have announced a winner to our Technology in Action social media campaign, our goal was to generate stories to include on the local impact map - we got 28 entries!

[08:39] alebez: And if you've watched the news recently, hurricane Sandy is making headlines left and right. Not in a good way.

[08:39] alebez: Our content team thought it was important to address our community affected by hurricane Sandy, so our team came together worked hard to create hurricane Sandy disaster relief resources.

[08:39] alebez: But disaster preparedness doesn't start or stop with just natural disasters. We also included a whole lot of content on technology's impact on disaster relief.

[08:40] alebez: You can check out the roundup of those resources here in this bundle: http://bit.ly/SADU4I

[08:40] alebez: The winner of our Technology in Action campaign was Get set, Go - a non profit based out of Wisconsin, but whose main arm is its Women's Learning Center in Cambodia.

[08:40] Buffy Beale: that's so innovative alebez for using the map, well done to TechSoup!

[08:40] alebez: 28 orgs submitted really amazing photographs showing how technology activates their organization and helps fulfill their mission.

[08:41] alebez: You can view some of the great photos, and the winning submission here: http://bit.ly/PjIIux

[08:41] CarynTopia Silvercloud: thanks for the disaster relief efforts- much appreciated

[08:41] alebez: And finally, I wanted to announce the coming launch of the Windows 8 Apps for Social Good Contest. The contest goes live on Monday.

[08:41] alebez: Whether you are a hacker at heart, a social do-gooder, a youth activist, or a developer with an innovative mind and skills to implement, this contest seeks to bring together innovation with the means to create. Now's the time to pow wow with your developer friends to make that great app idea you had one time happen.

[08:42] alebez: The prizes are great.

 

There are 3 categories of prizes: Best Overall Windows 8 App: $15,000; Best Overall Windows 8 Phone App: $15,000; People’s Choice App: $10,000

 

[08:42] alebez: Important Dates

  • Project submissions: November 5 – February 28
  • Public voting: March 1 – March 15
  • Winners Announced: March 25

 

[08:43] alebez: Ready to get started? Here’s how to proceed.

[08:43] alebez: Create a Windows 8 app focused on social good (collaborations encouraged!)

Publish the app in the Windows Store - http://bit.ly/TXv4K9

Register the application project on the contest website (will be http://www.netsquared.org/challenge/windows-8-apps-social-good-contest when the contest goes live on Monday)

Check out the other apps, then vote on your favorites in March!

[08:43] Hour Destiny: I'm going to a code camp next Friday. Why doesn't TechSoup have a Code Camp sometime?

[08:43] alebez: That's a great idea, hour. and one we are currently exploring :)

[08:44] alebez: please let us know about your experience!

[08:44] alebez: that's all folks!

[08:44] Frans Charming applauds

[08:44] Hour Destiny: It's my 3rd year and counting.

[08:44] Rhiannon Chatnoir: Thanks Alebez!

[08:44] alebez: thank you all

 

-- MENTOR'S CENTRAL --

 

[08:45] Rhiannon Chatnoir: on to Mentor's Central!

[08:45] Rhiannon Chatnoir: Today for Mentor Central we have Ozma Malibu speaking to us about the NPC wiki. Let's welcome her up and please start whenever your ready.

[08:45] Ozma Malibu: OK!

[08:45] Buffy Beale: yay Oz!

[08:45] Gentle Heron: YAY Ozma!

[08:45] Zinnia Zauber: Rah Ozma!

[08:45] Ozma Malibu: haha. thanks.

[08:45] Par (parhelion.palou): Yay, Oz ... even if you were responsible for the hurricane

[08:45] Ozma Malibu: Well. The Mentors Corner today will emphasize a useful TechSoup resource that is especially for us in the NPC.

[08:45] Ozma Malibu: I know, alas, the hurricane. (I am a Sandy too.)

[08:46] Ozma Malibu: Anyway.

[08:46] Ozma Malibu: Please don't click the display btw. It may advance if you do.

[08:46] Ozma Malibu: The resource is the Nonprofits in Second Life Wiki, at http://npsl.wiki.techsoup.org

[08:47] Ozma Malibu: Seriously. Don't click it.

[08:47] Ozma Malibu: ...thank you... :-)

[08:47] Ozma Malibu: Anyone can access the wiki for information

[08:47] Ozma Malibu: (here it is)

[08:48] Ozma Malibu: BUT if you want to be an editor, you must first create an account, and then ask Rhiannon for editing permission.

[08:48] Ozma Malibu: (up there at the top is where you create an account)

[08:49] Ozma Malibu: The NPSL wiki is full of useful information, all in one place. You can send new members here

[08:49] Ozma Malibu: (saves time and is fun for them)

[08:50] Ozma Malibu: But,, you'll also find much that's new and interesting no matter how long you've been a resident here.

[08:50] Ozma Malibu: (so check it out)

[08:51] Ozma Malibu: Here for instance are the Upcoming Events.

[08:51] Ozma Malibu: Transcripts of meetings. Blog posts.

[08:51] Ozma Malibu: There is an #npsl twitter feed that you may want to contribute to.

[08:51] Glitteractica Cookie: (sorry I'm late... Susan Tenby, Online Community and Social Media Director, TechSoup, SF CA USA logging in from Maui, Hawaii @suzboop @techsoup

[08:52] Ozma Malibu: At the top, you'll find buttons to the NPSL presence on Twitter, Facebook, LinkedIn, etc.

[08:52] Ozma Malibu: so useful.

[08:52] Ozma Malibu: Over on the left, in the Navigation section, you'll see the Mentoring link. Click on it!

[08:53] Ozma Malibu: well, wait til you get to the actual wiki please.

[08:53] Rhiannon Chatnoir: :)

[08:53] Ozma Malibu: A bit of history: this was originally the Docent section, and that title lives on in the page tA bit of history: this was originally the Docent section, and that title lives on in the page title.

[08:54] Ozma Malibu: ah didn't think that went through.

[08:54] Ozma Malibu: Now, some parts of the Wiki need to be periodically updated, and so the Mentors are currently updating the list of available Mentors, which is on the siki.

[08:54] Ozma Malibu: We'd like to invite all of you to volunteer. There are three levels of Mentors, so any amount of expertise and any amount of time you can give are just fine.

[08:55] Ozma Malibu: If you think it sounds like fun but have cold feet, you can also just attend Mentor meetings and sign up later.

[08:55] Ozma Malibu: To serve as a welcome wagon mentor, all you have to do is to take new members under your wing and be friendly. If you have building skills, etc., that is wonderful, but it is not necessary.

[08:55] Ozma Malibu: Instructors have skills of one kind and another, and when a newbie is stuck on a Second Life question, an Instructor can help the necessary skills. You don't need to possess many skills to volunteer for this position - sign up for what you know!

[08:55] Ozma Malibu: Mentors' Mentors are people with great skills, and little time. When the Mentors are working with someone who needs help, and don't have sufficient skills yet for a particular problem, they can call on one of the Mentors' Mentors for advice. Again, you can just sign up for the specific skills that you want to offer.

[08:56] Ozma Malibu: So, Mentoring is a great way to fulfill your volunteer obligation to the NPC, have fun, learn a lot, dream a lot, and it's a further opportunity for networking. Remember, Mentor meetings happen every Friday. right after this one.

[08:56] Ozma Malibu: And please do check out the the wiki - often!

[08:56] Ozma Malibu: thank you!

[08:56] Frans Charming applauds

[08:56] Ozma Malibu: that's all!

[08:56] Zinnia Zauber: Thank you very much, Ozma! This was great!

[08:56] Rhiannon Chatnoir: Ozma - Thanks for leading Mentors Central today!

[08:56] Hour Destiny: If only there were an app for that. :)

[08:56] Brena Benoir: Brenda Bryan, Preferred Family Healthcare, Kirksville, Missouri, www.pfh.org, @brenabenoir

[08:56] Sister (sister.abeyante): Thanks, helkpful info

[08:57] Buffy Beale: yay Oz that was great!

 

-- FEATURED PRESENTATION: ANNA JAEGER --

 

[08:57] Rhiannon Chatnoir: Time for today's main presenter

[08:57] Rhiannon Chatnoir: Welcome Anna Jaeger of TechSoup (Sage Ovetcher in SL), who will speak to us today on TechSoup's recent Cloud Technology Survey and the primary advantages, barriers and motivations that nonprofits, libraries, and NGOs from around the world reported for moving their IT to the cloud.

[08:57] Glitteractica Cookie: Le W00t!

[08:57] Glitteractica Cookie: go anna!

[08:57] alebez: anna!

[08:57] Sage Qvetcher: Thanks, Susan

[08:57] Rhiannon Chatnoir: a brief bio:

[08:57] Rhiannon Chatnoir: Anna Jaeger, the Director of Microsoft Program and Special Projects, was also the co-founder of the GreenTech Initiative at TechSoup Global. GreenTech’s mission is to help nonprofits and libraries reduce their environmental impact through the effective use of technology, including cloud technologies. Prior to her work on the Global Cloud Survey, Ms. Jaeger lead TechSoup Global's IT Engineering Department, which implemented and maintained all enterprise software and websites.

[08:58] Sage Qvetcher: Hello all and thank you for the chance to share the results of our survey with all of you.

[08:58] Glitteractica Cookie: Hey Sage!

[08:58] Glitteractica Cookie: I love yr last name

[08:58] Buffy Beale: cheering!

[08:58] Glitteractica Cookie: Qvetcher... Second Life/Jewish spelling

[08:58] Sage Qvetcher: Thanks! Me too.

[08:58] Glitteractica Cookie: :-)

[08:58] Sage Qvetcher: It fits me so well.

[08:58] Glitteractica Cookie: ha ha

[08:58] Ozma Malibu: love it

[08:58] Gentle Heron: It's a great name, however it's spelled.

[08:59] Sage Qvetcher: My name is Anna Jaeger and I am a director at TechSoup Global in San Francisco.

[08:59] Jen (jenelle.levenque): Love Yiddish

[08:59] Sage Qvetcher: Well, make sure to kibbitz during the presentation then.

[09:00] Sage Qvetcher: This will be a brief presentation of a tiny sliver of our data. 

If you have questions, comments or want to delve deeper, please feel free to reach out to me afterwards at anna@techsoup.org.

[09:00] Rhiannon Chatnoir: presentation slides are up behind you - let me know if you need any help advancing

[09:00] Sage Qvetcher: thanks

[09:00] Sage Qvetcher: Trying to pan

[09:00] Sage Qvetcher: but it is slow

[09:00] Sage Qvetcher: Next Slide (2):

My goals for this presentation are:

Understanding what organizations from around the world have said about the advantages to, barriers of and motivators for using cloud computing.

[09:00] Rhiannon Chatnoir: lots of avatars present....makes things slower

[09:01] Sage Qvetcher: Familiarize you with the types of applications and the specific applications nonprofits are already adopting.

[09:01] Sage Qvetcher: Let you know how to find more information.

 

Given the mountain of data we collected, this final bullet is most critical.

[09:02] Sage Qvetcher: Why did we do a global cloud survey?

[09:02] Sage Qvetcher: We wanted to gauge how NGOs worldwide are currently using cloud products and services

[09:03] Sage Qvetcher: Measure how NGOs perceive barriers to and advantages of cloud computing adoption 

 

Understand these organizations’ future plans for cloud computing adoption

[09:03] Sage Qvetcher: Help capacity-building organizations, consultants, donors, and foundations better support the social benefit sector in making informed decisions about whether cloud-based solutions are right for them.

 

I also think the final bullet on this slide is the most important.

[09:03] Sage Qvetcher: I promise the slides will get more visually interesting in a moment. :-)

[09:04] Sage Qvetcher: but not yet

[09:04] Sage Qvetcher: We needed to pick a definition that was short, easy to understand and easy to translate. We couldn’t be all inclusive without greatly expanding the length of the survey

[09:04] Sage Qvetcher: So, we focused mostly on software as a service (SaaS).

[09:05] Sage Qvetcher: The survey was conducted in the 1st half of 2012

We published the survey in 21 languages and received 10,593 usable responses from respondents in 88 countries.

[09:05] Sage Qvetcher: We released the report in September 2012

The full report is available online, free of charge

Our executive summary is published in 19 languages

And in addition, we have 25 individual country-level reports

[09:06] Glitteractica Cookie: That is so impressive, it bears repeating! nearly 10,600 answered surveys!

[09:06] Sage Qvetcher: Here is the breakout of responses by region:

  • Europe: 37%
  • US/Can: 33%
  • Asia: 13%
  • S. Africa/Egypt: 4%
  • Aus/NZ: 4%
  • Undefined: 6%

[09:06] Sage Qvetcher: 74% from the highest GDP category (>$20K per capita)

[09:07] Sage Qvetcher: How is my speed? Am I going too fast or too slow?

[09:07] Rhiannon Chatnoir: doing fine

[09:07] Sage Qvetcher: Everything I am presenting here today is available in the report

[09:07] Glitteractica Cookie: doing great, Sage!

[09:07] Sage Qvetcher: I will give you the URL to the full reportand the translations at the end of the presentation

[09:07] Sage Qvetcher: Thanks.

[09:08] Sage Qvetcher: As you can see, our data is heavily focused on Western countries and rich countries

[09:09] Sage Qvetcher: However, in the report, we did break out some of the data by country and by region and by country GDP

[09:09] Sage Qvetcher: We did that so that you could see how individual countries differed from the average data set

[09:10] Sage Qvetcher: Given the nature of the outreach, the questions asked, and the fact that the survey was taken online, the survey sample skews toward those working in organizations that have access to the Internet and are engaged with cloud computing.

[09:11] Sage Qvetcher: uh-ohConsequently, cloud usage levels reported here may be higher than actual levels among all NGOs.

[09:11] Sister (sister.abeyante): Sage- I'm wondering- how did NGOs select themselves to participate? How did you connect with them?

[09:11] Sage Qvetcher: Ah! Good question

[09:12] Sage Qvetcher: They did self-select and self-identify

[09:12] Sage Qvetcher: However, we did outreach in our normal means, which means that we were targeting NGOs, libraries and other social benefit orgs. 

  • 90% of respondents worldwide are using cloud computing.
  • 79% say the greatest advantage is easier software/ hardware administration.
  • 60% say lack of knowledge is the greatest barrier.
  • 53% report plans to move a "significant portion" of their IT to the cloud within three years.
  • 47% say cost-related changes and ease of setup would be the greatest motivators for moving their IT to the cloud.

[09:13] Sage Qvetcher: Keep in mind that these numbers represent only the respondents

[09:13] Sage Qvetcher: We are not saying that 90% of all NGOs aworld wide are using the cloud.

[09:13] Sage Qvetcher: Familiarity with many of these applications is not surprising. 

Facebook, Gmail, Skype and Twitter are common words in everyday vernacular.

[09:14] Sage Qvetcher: However, it is interesting to note how different actual usage of these applications is.

[09:14] Glitteractica Cookie: ppl don't even realize they are using the cloud, often

[09:14] Sage Qvetcher: You can see here that Twitter usage dropped to 38% from a familiarity percentage of 90%. So, most people have heard of twitter, but only 1/3rd use it at their nonprofits.

[09:15] Rhiannon Chatnoir: very true Glitteractica

[09:15] Sage Qvetcher: Yes, our study found that people didn't know what the cloud was and when they were using it.

[09:16] Sage Qvetcher: People indicated that they didn't use the cloud for collaboration and then in another question indicated that they use Skype and web conferencing tools like ReadyTalk and WebEx.

[09:16] Sarvana Haalan: Like how fols refer to it... Up there... in the cloud.... of th ecloud

[09:16] Sage Qvetcher: NTEN calls this the "Hidden cloud"

[09:16] Sarvana Haalan: *folks

[09:16] Sage Qvetcher: While it is not surprising that ease of use and access featured highly as advantages (79% reported it as a major advantage). It was interesting that cost also was noted as a major advantage (62%).

[09:17] Sage Qvetcher: Survey respondents identified costs and data security (54%) as both advantages and barriers to cloud computing.

[09:17] Sarvana Haalan: I am consern about content rights in the cloud :-)

[09:17] Par (parhelion.palou): Data security is NOT an advantage to cloud computing

[09:17] Sage Qvetcher: You should be.

[09:17] Sarvana Haalan: *concern... sorry can't spell today... smiles

[09:18] Sage Qvetcher: Well, data security may be an advantage for nonprofits who have their data on a server sitting on the floor in their bathroom (true story) or on their back porch

[09:18] Sage Qvetcher: It is really dependent on the situation

[09:18] Orange Planer: Sorry I'm late.

[09:18] Orange Planer: Data security?

[09:18] Hour Destiny: Encrypt before sending to the cloud.

[09:18] Sage Qvetcher: If you are Free Tibet, it may not be an advantage, but a concern.

[09:19] Sage Qvetcher: BTW, please remember

[09:19] Sarvana Haalan: excellent idea Hour... thanks

[09:19] Sage Qvetcher: We are reporting what people cited in the survey. I am not saying that any of these are or are not an advantage or concern for any of you.

[09:20] Sage Qvetcher: Lack of knowledge was the group of barriers that were reported at the highest rates (60%). 

30% of respondents said they didn’t know enough about cloud computing to know what the barriers are.

[09:20] Sage Qvetcher: Lack of knowledge was consistently reported as a barrier across geographies and organization sizes.

[09:20] Hour Destiny: Cloud == hosted services.

[09:20] Sage Qvetcher: The only barrier cited more frequently by smaller organizations was lack of knowledge.

[09:20] Sage Qvetcher: Medium organizations were on average 10% more likely to cite any barriers to cloud computing adoption.

[09:21] Sage Qvetcher: Large organizations were 18% more likely to cite barriers. 

Respondents at large organizations cited all the barriers to cloud computing adoption (except lack of knowledge) at higher levels than other organizations.

[09:21] Sage Qvetcher: Noncontrollable Externalities like "unstable electric grid" and "lack of dependable internet connection" were cited by 34% of respondents. Even in some of the wealthiest nations.

[09:21] Sister (sister.abeyante) nods on that one!

[09:21] Sage Qvetcher: We also did some individual interviews and were able to include those in the report.

[09:21] Sage Qvetcher: NGO voice: "When you’re talking about broadband in South Africa, you’re not talking about broadband in somewhere like San Francisco. You’re talking about something that’s probably about a quarter of the speed." Technology Development Manager, South African NGO

[09:22] Sage Qvetcher: Cost factors and Ease of Setup factors were reported most frequently (47%) as changes that would most motivate organizations to move more of their IT to the cloud.

[09:22] Sage Qvetcher: Interestingly, even though 60% of respondents indicated that lack of knowledge was their greatest barrier, only 37% cited training as something that would help overcome the barriers.

[09:22] Sage Qvetcher: Large organizations cited more motivators overall for moving to the cloud than smaller organizations. In particular, they reported cost-related changes, making integration easier, the reduction of security risks, and providing remote management at higher-than-average rates.

[09:23] Sage Qvetcher: Medium-sized organizations reported making integration easier, adjusting their budget, and providing remote consulting at higher-than-average rates.

[09:23] Sage Qvetcher: With regards to timeframe...

[09:23] Sage Qvetcher: 53% plan to move a “significant portion” of their IT to the cloud within 3 years

[09:24] Sage Qvetcher: However, 36% have no plans to move to the cloud

[09:24] Sage Qvetcher: India, Africa/Middle East, and Mexico report the most accelerated reported timeframes with 74% of respondents in India reporting that they will move to the cloud within 3 years.

[09:24] Sage Qvetcher: Specifically, our data indicates that the more cloud-based apps respondents say are being used at their organization, the more advantages they report to using cloud computing and the faster their reported timeframe is for adopting cloud-based apps in the future.

[09:25] Sage Qvetcher: Medium-sized organizations reported the most aggressive timeframe for moving IT to the cloud, with 22% reporting they plan to move a significant portion of their IT to the cloud within one year.

Medium-sized organizations were defined as organizations with 10 to 44 full-time staff and volunteers.

[09:25] Orange Planer: I'm sure those virtual people will be of great help.

[09:25] Sage Qvetcher: You can also see in the lower left of the slide, that several of the nations from the lowest GDP tier reported the fastest timeframe for adopting cloud technologies. What does that mean for organizations in those countries? How might we need to tailor educational content differently in those countries?

[09:26] Sage Qvetcher: The top three or four application types on this list are not surprising: File storage/Sharing, email, data backup/recovery and office productivity like Google docs and Office365.

[09:26] Sage Qvetcher: These were closely aligned with the types of applications that were reported to be already in use in the cloud.

[09:27] Sage Qvetcher: What have we learned?

We need to offer more precise solutions. Solutions that work in verticals and minimize configuration.

[09:27] Glitteractica Cookie: i'm surprised online collab and communication is not on that list

[09:27] Orange Planer: Things that save money directly will be first on the list.

[09:27] Orange Planer: That is - those things that eat up the most storage.

[09:27] Sage Qvetcher: I am sure they are there, perhaps just lower down.

[09:27] Sage Qvetcher: But yes, it is surprising that they are not higher up.

[09:28] Sage Qvetcher: I am guessing it is because when thinking of adoption

[09:28] Glitteractica Cookie: yeah, maybe we need to add on our findings that we need to promote those apps better, via techsoup

[09:28] Sage Qvetcher: people first think "how can I make what I already do easier?"

[09:28] Orange Planer: No.

[09:28] Orange Planer: They will think "how can I save money."

[09:28] Sage Qvetcher: They don't think of collaboration as something they do on computers.

[09:28] Sage Qvetcher: Collaboration is 5th on the list

[09:29] Sister (sister.abeyante): Collaboration using technology as an interface is strongly influenced by the cultural context, too.

[09:29] Rhiannon Chatnoir: we are ahead of the curve in that regards.. I imagine all of us here think of collaborating online and in the cloud

[09:29] Sage Qvetcher: Very true

[09:29] Sage Qvetcher: We still have significant externalities that impact organizations’ ability to take advantage of technology. Externalitites like no reliable power or no reliable internet. We need to be supporting the good work that organizations like Inveneo are doing to help make those externalities a thing of the past.

[09:29] Sage Qvetcher: We also need to support those organizations that can connect but, for whatever reasons, have not yet done so.

[09:30] Ozma Malibu: so interesting!

[09:30] Sage Qvetcher: As you all know from your experiences here...

[09:30] Sage Qvetcher: Training is something everyone needs. And it’s hard. We know we need it. But it’s hard to make “go to a technology training class” the most important thing on the to-do list. We have to figure out how we, as capacity builders, leverage technology and our relationships across a number of sectors to offer answers to questions on demand, create mentorships, office hours for experts who are willing to donate their expertise. We need to think about how we get knowledge to people where and when they need it. And how we do that when getting the answer is urgent.

[09:30] Sister (sister.abeyante): Agree, Sage, or take a lead in creating solutions that can use the available techologies- in Africa, for example, the major growth is use of cell phone based techologies, not in using internet/computers.

[09:30] Sage Qvetcher: Exactly

[09:30] Sage Qvetcher: Answers must be locally relevent

[09:31] Carl Solutionary (carlicann): Can you take questions?

[09:31] Sage Qvetcher: And culturally sensitive

[09:31] Sage Qvetcher: Sure

[09:31] Sage Qvetcher: We need to know more about the technology usage of the organizations we all serve. We all know bits and pieces of the usage. And surveys, like this one and like NTEN’s State of the Cloud, help us. But we can also do a better job of thinking through the strengths and capacities we each bring, fitting those together so that we can get to solutions that work on the ground for the organizations we serve.

[09:31] Carl Solutionary (carlicann): What are the implications of the Cloud and this survey on Corporate Social Responsibility? And corporate use of NGOs in their advertising?

[09:33] Sage Qvetcher: Well, we hope that CSR groups will leverage the data to make better choices for their philanthropy

[09:33] Sage Qvetcher: We are working with the TSG donor partners to use this data to provide resources for NGOs and libraries

[09:33] Sage Qvetcher: Mostly, we are focusing on getting training out there.

[09:34] Sage Qvetcher: Making knowledge available so that NGOs can make informed choices.

[09:34] Sister (sister.abeyante): I imagine the training question is a "cart before the horse" question sometimes too- an org that needs training, but can't access it because... they do not yet have the training to access it!

[09:34] Sage Qvetcher: We hope that corporations and foundations will use this data to offer the right resources at the right time.

[09:35] Sage Qvetcher: Yes, or they don't have the internet access to be able to access the training

[09:35] Sister (sister.abeyante) nods

[09:35] Sage Qvetcher: It will take a village to get many of the world's NGOs up and running in a safe way on cloud technologies

[09:35] Sage Qvetcher: I hope that these survey results might help some of you do just that with regards to the cloud and how NGOs are using it or want to use it.

[09:35] Orange Planer: I think Sister is saying that some organization's employees aren't internet savvy enough to understand how to use online training effectively.

[09:36] Sage Qvetcher: Absolutely

[09:36] Sage Qvetcher: In those cases, we need other orgs who are on the ground who first help get NGOs equipped to use computers

[09:36] Gentle Heron agrees with Sister. Sometimes the TOPIC of an online event is the motivator for people to learn the technology. We need to consider that as well.

[09:36] Sister (sister.abeyante): Yes, Orange- or they don't yet have a clue what is possible becuase they don't yet have the tech to find out what's "out there" too.

[09:36] Sage Qvetcher: We need orgs like Inveneo who get orgs connected.

[09:37] Sage Qvetcher: As Allen "Gunner" Gunn from Aspiration has said, "The cloud is not a fad." We need to help social benefit organizations "Adopt the cloud on their terms, not someone else’s terms."

[09:37] Rhiannon Chatnoir: yes

[09:37] Glitteractica Cookie: agree

[09:37] Hour Destiny: I've suggested for some time a "wizard" to help NGOs find what they need/want. Maybe I'll actually build it some day.

[09:37] Sage Qvetcher: TechSoup can put resources out there, but we are not the org who can get to the ones who don't have computers or internet access.

[09:38] Sage Qvetcher: A wizard would be lovely.

[09:38] Rhiannon Chatnoir: any other questions for Sage

[09:38] Sister (sister.abeyante): Great idea, Hour- I guess I am even one or two steps prior to that... an org that doesn't have a computer connected to the internet or a person who knows how to use it.... but would multiply their impact localy if they did.

[09:38] Sage Qvetcher: Thank you for your time today. Does anyone have any more questions or comments?

[09:38] Sage Qvetcher: Also, think of libraries and other places with public access computers

[09:39] Ozma Malibu: that is wonderful work you have done, Sage.

[09:39] Sage Qvetcher: Those are GREAT resources for the newbies.

[09:39] Sage Qvetcher: Thank you Ozma

[09:39] Sister (sister.abeyante): True- and those do not exist in many countries/ cultures/ comunities.

[09:39] Hour Destiny: You also need to overcome the fear that TechSoup is "too good to be true".

[09:39] Sage Qvetcher: Well, surprizingly, a lot do

[09:39] Sister (sister.abeyante): Thanks, Ozma- excellent info and wow, what a great research!

[09:39] Sage Qvetcher: Telecenters are in many many places

[09:39] Sage Qvetcher: Check out telecentre.org

[09:40] Sage Qvetcher: They have resources for public access computers

[09:40] Rhiannon Chatnoir: Thanks Anna/Sage for presenting to us today

[09:40] Sage Qvetcher: I encourage you to read the report. It is free

[09:40] Diantha Petrov: Thank you

[09:40] Sage Qvetcher: Thanksto all of you.

[09:40] Diantha Petrov: This is great information

[09:40] Sister (sister.abeyante): Wonderful!

[09:40] emilia Avindar: thanks for the info :)

[09:40] Buffy Beale: cheering! great info ty

[09:40] Ozma Malibu: I will read it.

[09:41] Ozma Malibu: great joy that someone is doing work on this level.

[09:41] Glitteractica Cookie: i think we (techsoup) can help folks believe in the truth of techsoup and trustworthiness if we position ourselves more aligned with nonprofits. We are a nonprofit, and not many ppl see this b/c we have a corporate voice more often than not,unfortunately (my opinion)

[09:41] Sister (sister.abeyante): Will you post your entire powerpoint to the NPC blog?

[09:41] Rhiannon Chatnoir: Transcript of this will also go up on the NPC blog so if you missed any of it, you can catch u pon it there

[09:41] Rhiannon Chatnoir: and if Anna is ok with it, we can post her powerpoint?

[09:41] Glitteractica Cookie: nonprofitcommons.org is the URL of that blog, for those of you who don't know

[09:42] Gentle Heron: Glitter, that's an interesting observation, and important I believe. How can TechSoup create its image as a "fellow nonprofit"?

[09:42] Glitteractica Cookie: we should have this up on the techsoup slideshare page as well, if we don't already

[09:42] Sage Qvetcher: Absolutely

[09:42] Sage Qvetcher: Post away

[09:42] Sister (sister.abeyante): Thanks, Sage!

 

-- OPEN MIC & ANNOUNCEMENTS --

 

[09:42] Rhiannon Chatnoir: Lets move on to Open Mic and Announcements

[09:42] Sage Qvetcher: Also, we will be hosting webinars on elements of cloud computing, like security and cost.

[09:42] Rhiannon Chatnoir: and thanks again Sage ... will put the slides up then as well

[09:42] Sage Qvetcher: Thank you

[09:42] Rhiannon Chatnoir: Anyone have any announcements for today

[09:43] Gentle Heron: I have one.

[09:43] Rhiannon Chatnoir: go ahead Gentle

[09:43] Gentle Heron: This Sunday, November 4, at 1pm SLT, Virtual Ability sponsors a presentation titled "Interprofessional health care education: Application to health literacy."

[09:43] Gentle Heron: The presenters will be talking about the recent All Together Better Health (ATBH) conference in Kobe, Japan.

[09:43] Gentle Heron: You might think... health literacy--doesn't apply to me or my interests.

[09:43] Gentle Heron: But these presenters will be talking about COLLABORATION, and that's what we're all about, right?

[09:43] Gentle Heron: Please attend if you can: Sunday Nov 4, 1pm SLT, Sojourner Auditorium, Virtual Ability Island.

[09:43] Gentle Heron: Please let me know if you want the promo notecard which includes all the info plus speaker bios plus LM and SLURL.

[09:43] Gentle Heron: (done)

[09:43] Zinnia Zauber: Cool!

[09:44] Orange Planer: I have one also.

[09:44] Rhiannon Chatnoir: thanks.. anyone else

[09:44] Rhiannon Chatnoir: OK, go Orange

[09:44] Orange Planer: I now have an official excuse to be here.

[09:44] Orange Planer: I am now the network administrator for Homeowner Options for Massachusetts Elders, whose information can be found here: http://www.elderhomeowners.org/

[09:45] Rhiannon Chatnoir: congrats :)

[09:45] Buffy Beale: yay Orange!

[09:45] Hour Destiny: Gratz!

[09:45] Tori Landau: Congrats Orange °͜°

[09:45] Ozma Malibu: congratulations!

[09:45] Orange Planer: Essentially, we assist elderly homeowners to stay in their homes when they face financial difficulties such as badly-done reverse mortgages, predatory lending, among others.

[09:45] Orange Planer: H.O.M.E. is registered as a non-profit organization in the TechSoup website.

[09:45] Glitteractica Cookie: maybe we could create a story on your org on our local impact map

[09:45] Orange Planer: I'd love to do that.

[09:45] Rhiannon Chatnoir: :)

[09:46] Glitteractica Cookie: ok, we will connect you with the techsoup staffer who is running that

[09:46] Rhiannon Chatnoir: thanks Orange for letting us know

[09:46] Sage Qvetcher: Yay!

[09:46] Rhiannon Chatnoir: Tori.. you had an announcement?

[09:46] Tori Landau: Ty Rhiannon....

[09:46] Tori Landau: Open University's rooftop bop is Wed 7th Nov at 1pm slt

[09:47] Tori Landau: with DJ Anjoux Herbit spinning live and taking requests °͜°

[09:47] Tori Landau: chance for everyone to just chill and mix

[09:47] Rhiannon Chatnoir: :)

[09:47] Tori Landau: at Deep Think

[09:47] Rhiannon Chatnoir: Thanks Tori

[09:47] Tori Landau: rooftop of communal building at Deep Think West... nearly forgot to say where lol

[09:48] Gentle Heron: Tori, you might way what Open University is....

[09:48] Tori Landau: eek - forgot - not 1pm, 2pm slt

[09:48] Orange Planer: Well, I assume it's Open, not Closed University....

[09:48] Gentle Heron: might *say

[09:48] Tori Landau: Open University is a university based in the UK that specialises in distance learning

[09:49] Tori Landau: www.open.ac.uk

[09:49] Gentle Heron loves the idea of open education!

[09:49] Rhiannon Chatnoir: nod

[09:49] Tori Landau: has a rl campus at Milton Keynes, some parts of which are reflected in the design of Deep Think

[09:49] Rhiannon Chatnoir: also want to mention that Next week we have Opal Lei as the featured presenter on scripting and getting the code you need for your organization's virtual presence.

 

To help tailor this presentation for NPC, Opal requests that you fill out a survey before November 8: http://www.surveymonkey.com/s/Z2HJDMY.

 

[09:50] Rhiannon Chatnoir: so if you have coding/scripting questions .... please fill out this coming week :)

[09:50] Zinnia Zauber: Opal rocks!

[09:50] Buffy Beale: sounds great

[09:51] Rhiannon Chatnoir: any other announcements

[09:51] Rhiannon Chatnoir: if not, lets close this week's meeting ...

[09:51] Rhiannon Chatnoir: And again, here are the many ways to can get involved with the Nonprofit Commons in Second Life:

 

Nonprofit Commons Blog: http://nonprofitcommons.org

 

 - Wiki: http://npsl.wikispaces.com

 - Twitter: http://twitter.com/npsl

 - Facebook: https://www.facebook.com/nonprofitcommons

 - Google Group: http://groups.google.com/group/TechSoup-Second-Life

 - Google Calendar: http://bit.ly/2tMEYh

 - http://flavors.me/nonprofitcommons

 

About TechSoup the sponsors of the Nonprofit Commons:

 

 - http://www.techsoup.org/stock/howtousetechsoup.asp

 - http://flavors.me/techsoup

 

Thanks everyone and see you next week!

[09:51] Sage Qvetcher: Thank you

[09:51] Buffy Beale: thanks Rhi great job!

[09:51] Rhiannon Chatnoir: Thanks again Sage

[09:52] Zinnia Zauber: Great meeting!

[09:52] Glitteractica Cookie: Thanks Sage!

[09:52] Sarvana Haalan: sorry I was late... checking in... Sally S. Cherry, Baltimore, MD @SarVana/@CHAREproject

[09:52] Tori Landau: Many thanks and hope to be here next week again as missed some weeks

[09:52] Rhiannon Chatnoir: Mentor meeting next I believe

[09:52] Zinnia Zauber: Thank you Sage and Ozma this week!

[09:52] Glitteractica Cookie: yes, thanks all

[09:52] Tori Landau: bye everyone °͜°

[09:52] alebez: thank you!

[09:52] Zinnia Zauber: Mentors Meeting at 10! Please join us!

[09:52] Rhiannon Chatnoir: great and thanks all

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